How Farmitoo recruited a German-speaking Customer Satisfaction Manager

How did Farmitoo recruit a German-speaking Customer Satisfaction Manager?

All agricultural equipment online, directly from the manufacturers and at the best prices, it's possible with Farmitoo! This European marketplace for agricultural equipment gives access to numerous product references whose prices are directly negotiated with the manufacturers.

The main mission of the group is to improve farmers’ quality of life by giving them back their purchasing power. By buying their equipment on Farmitoo, farmers have access to a very wide range of products at fair and very competitive prices, with excellent support.

Currently present in 6 European countries (France, Belgium, Germany, Austria, Italy and Spain), Farmitoo wants to become the reference platform for agricultural equipment for all European farmers (grain farmers, breeders, wine growers).

The target profile

The Farmitoo team was therefore looking for a German-speaking Customer Satisfaction Manager to support its German customers and partners.

Prerequisites:

• 2 years experience in Customer Support
• German native with a good level in English
• Good human contact, both written and oral
• Rigor, autonomy and organizational skills

The HR service chosen by Farmitoo team

In order to find the ideal candidate to join its international team, Farmitoo chose to call upon MisterBilingue - recruitment agency. Indeed, the group attaches particular importance to its solid values and to the satisfaction of its customers.

Margaux, our recruitment specialist, had fully understood the group's expectations and immediately started looking for the right candidate to join the team. For this recruitment mission, Farmitoo could also count on a guarantee period corresponding to the trial period proposed by MisterBilingue; indeed, we committed to replace the candidate if he left during his trial period!

MisterBilingue's multilingual talent

Thanks to her meticulous research, Margaux was able to find the perfect candidate for this position: Stefanie ILASCU, perfectly fluent in German, English and French.

Her excellent interpersonal skills and customer interaction, as well as her great organizational skills and sense of teamwork were more than convincing for this recruitment!

Stefanie joined the Farmitoo team 2 months ago and is now fully integrated!