How does Hermès recruit its bilingual e-commerce support executives?
Hermès is a luxury brand with an established reputation that has been spreading French savoir-faire throughout the world since 1837. The company employs 16,000 people, including 10,000 in France, and has 300 stores around the world. From perfumes to leather goods to the famous silk scarf, Hermès has imposed itself as a pioneering luxury brand in the world.
The company has 18 manufacturing workshops in France, organized around 9 regional centers, in order to promote the skillfulness and training of its craftsmen.
Hermès was also awarded first place in the Grand Prix Humpact Emploi France 2020, which highlights companies that create jobs in France.
In order to meet the diverse demands of its international clientele, Hermès is constantly seeking bilingual and multilingual profiles.
The target profile
The Maison Hermès therefore called upon MisterBilingue - recruitment agency, to recruit bilingual e-commerce support executives in various languages (Swedish, Dutch, Italian...).
Prerequisites :
Mother tongue + English level C1
Higher education in hotel management, business or communication
A first successful experience with a demanding and international clientele would be an asset
Sense of service, good stress management
The HR service Hermès team chose
The Maison Hermès chose MisterBilingue - recruitment agency to find its future bilingual e-commerce support staff. Margaux, recruitment consultant at MisterBilingue, was able to understand the needs of the famous luxury brand and found several rare gems that met the brand’s requirements. In addition, Hermès was able to rely on MisterBilingue's warranty period; if the candidate decides to terminate their trial period, MisterBilingue will replace them for free.
MisterBilingue's multilingual talent
Margaux was able to find the rare gems for Hermès on more than one occasion:
Renske K., originally from Nijmegen in the Netherlands, speaks fluent French, English and Dutch. She holds a master's degree in fashion and worked in the fashion industry in Amsterdam before coming to France, where she wanted to work in the luxury sector.
Elisabetta M., originally from Tuscany, is fluent in English and Italian. Elisabetta first worked in Italy in various 4 and 5 star hotels, so she was used to working with a demanding and international clientele.
Author
Émilie
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