How did Alltricks recruit a German-speaking customer advisor?
Bicycle, running, outdoor... Alltricks will speak to all sports enthusiasts! With more than 60,000 references on their website, Alltricks delivers in more than 70 countries to satisfy sportsmen and women all over the world. Always at the forefront of technology and service, it is possible to discover them on the outskirts of Paris in a real temple dedicated to cycling: "Alltricks Store". Bike enthusiasts can quench their thirst for creativity with a bike customization service, or test their posture with state-of-the-art tools.
Founded in 2008, the passion for sports and conviviality are the key words of this constantly growing company, driven by the desire to satisfy their customers.
With its 54 million visitors per year, the e-commerce giant has now decided to take a new turn, opening different stores and diversifying; Alltricks thus aims to become THE reference in terms of cycles, but also outdoor sports and more particularly hiking.
To complete its team of 150 enthusiasts, Alltricks called upon MisterBilingue!
The target profile
So, to join their growing international team, Alltricks was looking for a German-speaking customer advisor.
Prerequisites:
German level C2, and good knowledge of French
Minimum 2 years of higher education and a first successful experience in customer service
Passion for cycling, running and/or triathlon, and for customer relations!
The HR service Alltricks team chose
To expand, Alltricks chose to work with MisterBilingue - recruitment agency. Indeed, the Alltricks teams had difficulties in finding a German sports enthusiast to reinforce their teams of passionate customer advisors.
So Margaux, recruitment consultant at MisterBilingue, took care of finding the rare gem. From sourcing to interviews, Margaux was able to find the ideal customer consultant to meet the needs of German-speaking sports enthusiasts!
In order to ensure this recruitment, Alltricks could count on the warranty period offered by MisterBilingue; if the new employee chooses to break his trial period, MisterBilingue will replace him for free!
MisterBilingue's multilingual talent
MisterBilingue was able to meet this need by finding the multilingual talent of their dreams: Sindy R., originally from Düsseldorf, a German native candidate with several years of experience and a passion for sports and customer relations, as her CV indicated:
"With years of experience in sales and customer service, I am able to handle all customer requests. Driven by the desire to give full satisfaction to customers, I adapt to their needs with care and attention to detail. I ensure a quality service by treating the requests in an appropriate way".
Since the 1st of June, Sindy has been advising German-speaking sports enthusiasts for several months now within the Alltricks teams.
Author
Émilie
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